Real tax experts maximize every dollar for you

Fees depend on the IRS forms needed to optimize your return. We review your situation first and then give a custom quote before filing.

Our headquarters are at 245 Riverside Ave, Jacksonville, FL 32202. You’re welcome to visit. If you’re not nearby, we can meet at a professional location with your tax professional or connect via Zoom, FaceTime, phone, or email. We serve clients nationwide, tell us your preference and we’ll accommodate.

Usually within an hour. We confirm your submission and introduce your tax preparer, who starts preparing your quote right away.

In peak season, many refunds take 21–45 days. Prior IRS debts, child support, or student loans can delay timing. We reply to messages within 24 hours year round.

Yes, reach us by email, website, call, or text anytime. Texts are typically answered quickly; emails within 24 hours.

No. If you run a small business, we can file using your business documentation.

No. Refunds do not pass through our bank account. A third-party bank may process and transfer funds to the account you provide or issue a check.

Choose direct deposit (typically within 24 hours after IRS release) or a check mailed or arranged for pickup.

No. We call to confirm, provide a quote, and file only after your authorization and signature. We never submit taxes without explicit approval.

Eligibility requires a net positive return. Existing obligations (IRS, child support, student loans) may affect approval. Final decisions are made by the lender.

No. Many are approved, but amounts and approvals vary by each bank’s criteria and other factors.

Your referral should list your name when submitting the form or tell their preparer during initial contact to ensure you get credit.

Within 48 hours after your referral’s net positive return is processed by the IRS. If you don’t receive it, contact your tax preparer and we’ll resolve it immediately.